About me

I am Vivek Kumar Mishra, a Strategy, Operations, and Project Management Expert with 23+ years of experience driving growth, efficiency, and innovation across Education, EdTech, CSR, Government, Healthcare, and Corporate sectors. A certified PMP® and PBP® professional, I have successfully led 100+ high-impact projects, including national skill development programs, smart infrastructure ventures, and digital transformation initiatives.

My expertise lies in strategic planning, process re-engineering, digital transformation (AI, RPA, BI, ERP), and stakeholder engagement, consistently delivering measurable results such as revenue growth, efficiency gains, and talent retention.

Passionate about bridging technology, governance, and business innovation, I focus on creating sustainable solutions and transformative impact for organizations, communities, and ecosystems.

Experience

Career Summary

With 23+ years of progressive experience, I have built a strong career spanning Education, EdTech, Skill Development, CSR, Telecom, and Automobile. A PMP® and PBP® certified Strategy & Operations Leader, I specialize in project management, business growth, digital transformation, and process re-engineering, with a proven record of executing 150+ large-scale projects including PMKVY, NSDC, UPSDM, DDU-GKY, Rural Development and CSR programs.

At Mahendra Educational Pvt. Ltd., I advanced through multiple leadership roles from Deputy Manager to Associate Consultant, driving revenue growth, resource optimization, and operational efficiency. My contributions include strategic planning, hybrid learning implementation, SOP standardization, CSR/government project execution, franchise operations, and enterprise-wide dashboards.

Earlier, I held pivotal roles with VisualNet Private Limited, SCPI Computer Education, Eastern Transport Agency, Infocus Education, Reliance Communications, Tata Teleservices, and TVS India Motor Parts & Accessories Limited, where I consistently delivered revenue growth, operational efficiencies, and customer retention through sales strategies, process optimization, and training solutions. My career began as a Developer cum Trainer then Accountant, EDP, Faculty, Corporate Sale Executive ( Enterprise Business Group - EBG ), Team Leader ( EBG ) & Lab Attender, progressing steadily into senior leadership through continuous upskilling, certifications, and results-driven performance.

  Professional Experience Summary

    Mahendra Educational Private Limited – Lucknow, UP                                   [May 2013 – Present]

• Roles: Deputy Manager → Territory Manager → Manager (Audit) → Senior Manager → Senior Chief Manager → Head Planning → Chief Planning Officer → Associate Consultant

• Work Summary: Directed 100+ large projects in education, EdTech, skill development and CSR. Spearheaded hybrid learning, SOP creation, and real-time MIS dashboards; achieved up to revenue growth, resource optimization, and operational efficiency.

     Infocus Education – Jamshedpur & Ranchi                                                 [May 2012 – May 2013]

• Branch Manager (Ranchi): Expanded SAP training market with 80 % high-net-worth enrolment growth, delivered advanced training for Tata Steel and IBM, and increased overall branch revenue.

   Reliance Communications Ltd. – Jamshedpur                                                 [Jul 2011 – Apr 2012]

• Sales Executive (Enterprise Business Group): Drove client growth in five months, maintained SLA compliance, and improved revenue by through cross-selling and PRI product integration.

   Tata Teleservices Ltd. – Jamshedpur                                                               [May 2009 – Jul 2011]

• Roles: Sales Executive → Team Leader

• Work Summary: Managed sales and marketing strategy, gaining market share and annual revenue; improved account management for client retention and cleared outstanding receivables.

   India Motor Parts & Accessories Ltd. { TVS } – Jamshedpur                       [Sep 2006 – Nov 2007]

• Junior Assistant (EDP): Streamlined Billing, procurement and inventory processes, doubled operational efficiency, and ensured 100 % policy compliance.

   Eastern Transport Agency {Vendor of TATA STEEL} – Jamshedpur           [Mar 2005 – Jun 2006]

• Accountant: Handled payroll, banking and vehicle-maintenance, Book Keeping and accounts using Tally, improving financial control and cash-flow management.

   SCPI Computer Education – Jamshedpur                                                        [Dec 2002 – Dec 2004]

• Faculty & Lab Attendant: Redesigned C/C++ curriculum for industry relevance, conducted interactive training sessions, and improved system uptime .

   VisualNet Private Limited – Jamshedpur                                                         [Apr 2001 – Nov 2002]

• Software Developer & Faculty: Developed web applications using HTML and VBScript, trained staff on Oracle/SQL/UNIX, and contributed to the Jharkhand Government’s official website.

Frequently Asked Questions

What is your experience?

I have over 23 years of experience in education, edtech, Corporate Sale and project leadership.

What projects have you led?

I have successfully executed 100+ large-scale projects, including PMKVY, NSDC, and CSR partnerships, achieving significant results.

What are your specialties?

I specialize in strategy, operations, and project leadership, focusing on delivering excellence and innovation in every project.

What are your current studies?

I am pursuing an executive certificate in advanced project management & analytics from IIM Mumbai.

How do you measure success?

Success is measured through revenue growth, resource optimization, and the impact of executed projects.

What is your commitment?

I am committed to delivering excellence and innovation in all my professional endeavors and projects.

Get in Touch with Me

Get in touch to discuss project leadership and innovative strategies for your organization.